Domestic Shipping Policy

Neo Diamond Domestic Shipping Policy

At Neo Diamond, we take pride in delivering excellence, ensuring your orders reach you safely and swiftly across India. Our streamlined shipping process is designed to provide a hassle-free experience, so you can shop with complete confidence.

1. Shipping Across India

  • We proudly ship to every corner of India, ensuring that your favorite pieces arrive at your doorstep.
  • Delivery timelines may vary slightly based on your location, but rest assured—we're committed to getting your order to you as quickly as possible.

2. Fast & Reliable Processing

  • Your order is our priority! We process and dispatch all confirmed orders within 24 hours.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • While we work hard to ensure timely delivery, unforeseen circumstances like extreme weather or logistical disruptions may cause slight delays.

3. Swift Delivery Times

  • Standard delivery takes 3-7 business days from the date of dispatch.
  • Our trusted courier partners ensure smooth and secure delivery to your location.

4. Transparent Shipping Costs

  • Shipping charges are calculated based on the weight, size, and destination of your order.
  • Any applicable shipping fees will be clearly displayed at checkout—no hidden costs!
  • Look out for special promotions and discounts on shipping. We love treating our customers to exclusive offers!

5. Stay in Control – Track Your Order

  • The moment your order is dispatched, you’ll receive a shipment notification with a tracking number.
  • Use this tracking number to monitor your delivery progress.
  • You can also track your order directly on our website for real-time updates, ensuring complete peace of mind.

6. Ensuring Smooth Deliveries

  • Double-Check Your Address: Please verify your shipping details before checkout to avoid delays or misdeliveries.
  • Delivery Attempts: If you're unavailable during delivery, the courier will leave a notification with clear instructions on how to schedule a reattempt or pick up your package.

7. Need Assistance? We’re Here for You!

Your satisfaction is our priority! If you have any shipping-related queries, our dedicated support team is just an email away. Contact us at [support@neodiamond.com], and we’ll be happy to assist you!

At Neo Diamond, we don’t just deliver products—we deliver trust, quality, and a seamless shopping experience.